Featuring all original chapters, this book presents a balanced, comprehensive overview of the policies and practices for achieving racial and ethnic diversity in public organizations, with a strong orientation toward improving diversity management in the public sector. The book can be used both as a main text and a supplementary text in classes that focus on diversity, diversity management, public administration and multiculturalism, diversity and public productivity, public service delivery and diverse populations, and public policy and changing demographics.

This completely revised and updated edition includes six brand new chapters, expanding the book's coverage to include:

• Diversity Ideology in the United States

• Managing Diversity in Communities, Workplaces, and Society

• Managing Diversity: Moving Beyond Organizational Conflict

• Institutional Racism, Diversity and Public Administration

• Cultural Competency, Public Administration, and Public Service Delivery

• Diversity Management and Cultural Competencies

"A penetrating analysis of one of the foremost public administration challenges of our time. Historical, theoretical and practical—Diversity and Public Administration is great for the classroom and workplace." — Patricia Shields, Texas State University

"I will most certainly adopt the book. it goes to the core of the critical intersection of diversity, public policy and administration, with immense dividends for both theory and practice. Rice's vast experience in both the U.S. and abroad, particularly in health policy, business, and policy analysis uniquely qualifies him to produce such a cogent, incisive and comprehensive text." — Dr. Lenneal Henderson, University of Baltimore (on the previous edition)

"Rice has crafted an important text which will add to our understanding of the issues, concerns and challenges surrounding the concept of diversity and its application in public settings." — Dr. Walter D. Broadnax, Maxwell School, Syracuse University (on the previous edition)

"Social equity has always been a key value underlying public administration. Dr. Rice's book breaks new ground by linking this traditional interest in diversity with broader issues like the interaction of administration and culture." — Dr. Donald Klingner, University of Colorado at Colorado Springs (on the previous edition)