“For students who want to understand rapidly evolving organizational management in the Information Age, this text is required reading." (*) This text fills a gap that exists in the new field of knowledge management. It offers a comprehensive approach that examines the nature of knowledge (tacit and explicit), the origins, and the units of knowledge and provides an in-depth discussion of the evolution of knowledge management in contemporary society. Finally the text explores the implementation of knowledge management systems. The latter two aspects are unique to this volume and cannot be found in the existing texts. The authors offer the instructor and the student a variety of original cases that illustrate specific situations in which the absence or existence of knowledge management systems have been crucial to the organization’s actions and success. Charts and figures graphically portray even the more complex phenomena and classifications. Each chapter includes review questions and a comprehensive reference section. Endorsements:

"This 'handbook' of Knowledge Management spans the gamut from principles through metrics to case study applications. For students who want to understand rapidly evolving organizational management in the Information Age, this text is required reading." — Ronald Kostoff, Alexandria, VA (*)

"As the title implies, Principles of Knowledge Management is a wonderful blend of theory and practice. Geisler and Wickramasinghe provide insightful chapters on today's and tomorrow's future for knowledge management, as well as illustrative cases that will benefit the classroom. The authors' backgrounds in IT and organizational behavior create a helpful holistic view of knowledge management to the reader." — Jay Liebowitz, Johns Hopkins University

"This book combines a comprehensive overview of knowledge management with detailed discussions of the practical considerations of making a knowledge management system useful in an enterprise. The case studies and the KM audit discussions provide students and instructors with an excellent bridge between theory and practice." — Gerald Hoffman, Illinois Institute of Technology

"The design principles laid out in this book provide strong and integrated fundamentals that can be used to implement much more sophisticated knowledge management systems than were conceivable in the past. The case studies provide very relevant challenges for prospective knowledge managers as they test their designs and experiences. The lessons laid out in this book will afford future knowledge managers with the rich experiences of Drs. Geisler and Wickramasinghe, as well as providing a solid basis for non-specialists (such as government and business executives) to understand the role that knowledge management can play in their enterprises." — Herb Schlickenmaier, Consultant (Retired NASA Program Director)